Terms of sale

  1. Introduction: These general terms and conditions of sale ("Terms") apply to all purchases of handmade plushies from ThePlushlings ("Seller") through our Shopify website ("Website"). By placing an order on our Website, you agree to these Terms.

  2. Product Information: The Seller makes every effort to ensure that the information on our Website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or timeliness of the information on our Website, and we reserve the right to make changes to our products and pricing at any time without prior notice.

  3. Ordering and Payment: Orders can be placed on our Website using Shopify's secure checkout process. Payment can be made using a variety of payment methods, including credit cards and PayPal. By placing an order on our Website, you represent and warrant that you are authorized to use the payment method you have selected.

  4. Shipping and Delivery: Shipping and delivery are subject to our Shipping Policy, which is incorporated into these Terms by reference. We will make every effort to ensure that your order is shipped and delivered in a timely and efficient manner.

  5. Returns and Refunds: All sales are final, and we do not offer refunds or exchanges. Please see our Refund Policy for more information.

  6. Warranties and Disclaimers: The Seller makes no warranties, express or implied. 

  7. Limitation of Liability: The Seller is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our handmade plushies or our Website.
    Please note that the colors of the items displayed on our website may vary slightly depending on the characteristics of your screen.
    Our products are art plushies and are not suitable for children, especially those under 3 years old (due to choking hazards). They are decorative collectibles and not intended for rough play, so they should be handled with care.
    Due to the intricate details and delicate fabrics, our products should not be cleaned in the washing machine or by hand. If a stain occurs, we recommend dry cleaning it locally.

  8. Governing Law: These Terms are governed by the laws of France, and any disputes arising from the use of our handmade plushies or our Website will be resolved in accordance with these laws.

  9. Modifications: We reserve the right to modify these Terms at any time without prior notice. Your continued use of our Website after the changes are posted will signify your acceptance of the revised Terms.

Thank you for supporting our small business. If you have any questions or concerns about our confidentiality policy, please do not hesitate to contact us.